Telemedicine Payment Processing

Payment Infrastructure Built For Virtual Care.

Merchant account and payment solutions for telemedicine companies, virtual clinics, digital-health platforms and modern healthcare businesses delivering care remotely.

Support online consultations, recurring care plans, patient memberships and card-not-present payments through a payment environment structured around your digital healthcare model.

Telehealth Focused Built around virtual care
Recurring Care Membership and repeat billing
Payment Security Digital transaction controls
Payment availability depends on the healthcare model, services offered, required documentation, operating structure and underwriting.
secure virtual care payment
LIVE
Zenith Transact Payment System Active
VIRTUAL CONSULTATION

Complete Payment

PATIENT SESSION VISIT-••••-4827
READY
Card Bank Plan
Payment Method ••••   ••••   ••••   4242
VISIT SUMMARY
VIRTUAL CARE Online Consultation
Consultation $125.00
Payment Type Card
Status Ready
Due Today $125.00
Secure Payment Flow Transaction controls enabled
CARE MEMBERSHIP Monthly Billing Active
Payment Credentials SECURED
STORED METHOD •••• 4242
ZENITH TELEHEALTH PAYMENTS

••••   ••••   ••••   4827

PAYMENT INFRASTRUCTURE FOR DIGITAL HEALTHCARE

Flexible payment solutions for eligible virtual-care and digital-health business models.

VC Virtual Clinics
TH Telehealth
DH Digital Health
MH Mental Health
WC Wellness Care
PT Virtual Therapy

Payments Built For Virtual Patient Journeys.

Telemedicine businesses combine online patient acquisition, remote consultations and repeat care with a fully digital payment experience.

01

Online Consultations

Build card-not-present payment workflows around remote consultations and digital healthcare visits.

02

Recurring Care Plans

Support eligible memberships, ongoing consultations and recurring-care payment arrangements.

03

Digital Payment Security

Apply appropriate transaction controls to payment journeys where patients and providers never meet at a physical checkout.

Discuss Your Platform
Telehealth Payments DIGITAL CARE ENGINE
VIS Visits
MEM Memberships
PAY Payments
RPT Reporting
Digital Payment Environment Connected Virtual Care
TELEMEDICINE PAYMENT CHALLENGES

Virtual Care Needs The Right Payment Setup.

Telemedicine combines card-not-present payments, recurring care models and healthcare-specific underwriting considerations within one digital customer journey.

01

Card-Not-Present Risk

Virtual healthcare payments happen remotely, making transaction screening and digital payment controls particularly important.

ONLINE PAYMENTS
02

Subscription Disputes

Memberships and recurring consultation plans require clear billing terms and accurate transaction records.

RECURRING BILLING
03

Healthcare Security

Payment infrastructure should be configured carefully for businesses operating in a sensitive digital-health environment.

SECURITY
04

Specialized Underwriting

Telehealth providers may need additional documentation explaining services, patient journeys and recurring billing models.

UNDERWRITING

Built For Modern Virtual Care.

Create a payment environment around remote consultations, recurring patient relationships and digital healthcare transactions.

01

Telehealth Underwriting

Structure your merchant application around your virtual-care model, services and expected transaction profile.

02

Secure Payment Gateway

Configure online payment acceptance around the technical requirements of your digital healthcare environment.

03

Subscription Billing

Support eligible monthly memberships, ongoing care plans and repeat consultation billing.

04

Online Consultations

Accept eligible payment for remote consultations and virtual patient services.

05

Dispute Visibility

Keep clear payment records to support internal dispute and recurring billing management.

06

Merchant Support

Get assistance with payment operations, account questions and changes to your approved payment setup.

Payment methods, recurring features and integrations depend on the approved merchant configuration, gateway and acquiring relationship.

ILLUSTRATIVE VIRTUAL CARE FLOW Patient Consultation Payment
Active
STEP 01 Visit Selected
Ready
STEP 02 Payment Submitted
Received
STEP 03 Transaction Screening
Checking
STEP 04 Visit Confirmed
Complete

Keep The Patient Experience Simple.

Telemedicine checkout should feel straightforward to the patient while payment verification, transaction screening and processing happen behind the scenes.

Card-not-present consultation payments
Recurring care and membership billing
Payment credential management
Transaction screening workflows
Connected payment reporting

Built For Different Telemedicine Services.

Different digital-health services can create different patient journeys, transaction patterns and merchant-account requirements.

GEN

Virtual Primary Care

Payment infrastructure for eligible online healthcare consultations and virtual clinic services.

MHC

Mental Health

Payment workflows for approved online counseling, therapy and behavioral-health services.

PHY

Virtual Physical Therapy

Online payment infrastructure for remote rehabilitation and therapy programs.

WEL

Wellness Platforms

Payment infrastructure for eligible digital wellness and recurring-care programs.

SPC

Specialist Consultations

Support virtual specialty consultations and approved remote-care payment journeys.

SUB

Membership Care

Recurring billing infrastructure for eligible monthly or ongoing virtual care plans.

CONNECTED TELEHEALTH PAYMENTS

One Connected Virtual Care Payment Stack.

Bring online payment acceptance, recurring billing, transaction controls and reporting together within a more organized digital-health payment environment.

01
ACCEPT

Patient Payments

Accept eligible payments across your digital patient journey.

02
REPEAT

Recurring Billing

Support eligible ongoing care plans and monthly memberships.

03
PROTECT

Transaction Controls

Apply digital payment screening and appropriate risk controls.

04
UNDERSTAND

Reporting

Keep virtual-care payment activity easier to monitor.

A Clear Telehealth Approval Process.

Give underwriting a clear picture of your digital-health business, services, patient journey, recurring billing model and expected processing activity.

01
APPLICATION

Share Your Platform

Provide business details, services, payment model and supporting documentation.

02
REVIEW

Underwriting

Your healthcare model, documentation and transaction environment are evaluated.

03
CONFIGURATION

Connect Payments

Configure approved payment channels, gateway settings and recurring billing.

04
GO LIVE

Start Processing

Once approved and configured, begin accepting eligible telehealth payments.

i

Account approval, processing limits, payment capabilities, reserves and commercial terms depend on the individual business and underwriting.

Be Ready For Telehealth Underwriting.

A complete application helps provide a clear picture of your company, healthcare services, patient journey, website, payment model and processing activity.

Discuss Your Application
TELEMEDICINE MERCHANT APPLICATION Application Readiness Checklist
8 ITEMS
Business Documents Company and operating details
Owner Information Principal verification details
Banking Details Settlement account information
Healthcare Services Clear description of services
Website & Policies Customer-facing information
Billing Model Visits, plans and memberships
Processing History Statements when applicable
Supporting Records Additional documents when required
APPLICATION PREPARATION Ready To Begin

More Than A Standard Online Checkout.

Telemedicine platforms may need to coordinate online payments, memberships, recurring care, transaction monitoring and reporting as one connected payment operation.

Digital First

Designed around virtual patient payments.

Risk Visibility

Monitor digital transaction activity.

Recurring Ready

Support approved ongoing care models.

Merchant Support

Help with account operations.

Zenith Transact Telehealth Payments
Processing Live
Platform Overview

Virtual Care Payments

•••
PAYMENT STATUS Active Online payments enabled
RECURRING CARE Enabled Billing plans ready
Virtual Payment Activity Processing Overview
7 Days
Recent Activity View All
Virtual Consultation Patient payment
Approved
Care Membership Recurring payment
Scheduled
PAYMENT SECURITY Controls Active

Common Telehealth Payment Questions.

Learn more about virtual-care merchant accounts, recurring billing, online consultations and telemedicine underwriting.

Ask Our Team

A telemedicine merchant account provides payment infrastructure for an approved virtual-care or digital-health business to accept eligible electronic payments.

Telemedicine businesses can combine card-not-present payments, healthcare services and recurring billing, so processors may require additional information about the platform and services provided.

Eligible memberships and recurring-care plans may be supported when the merchant account and payment gateway are approved for repeat billing.

Approved virtual clinics can structure card-not-present payment flows around online consultations and other eligible digital-care services.

Clear service descriptions, recognizable billing information, transparent recurring terms and accurate transaction records can help create a clearer customer payment experience.

Requirements vary, but underwriting may request business documents, ownership details, banking information, website information, service descriptions, applicable supporting records and prior processing statements.

READY TO IMPROVE YOUR TELEHEALTH PAYMENTS?

Build Payments Around Your Virtual Care Platform.

Whether you operate a virtual clinic, digital-health platform, recurring-care membership or another eligible telemedicine model, build your payment infrastructure around the way your business actually works.

Get Started Contact Us Subject to business eligibility and underwriting.