LEGAL & PRIVACY

Privacy Policy

This Privacy Policy explains how Zenith Transact collects, uses, stores, shares, and protects your personal information when you visit our website or use our payment technology, products, and services.

Effective Date: 6hth August 2026
Your privacy matters to us
01
INTRODUCTION

Overview

Zenith Transact (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy applies to information collected through https://zenithtransact.com/ , our applications, payment-related products, customer support channels, business communications, and any other services that link to this Privacy Policy.

Important Notice

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

02
DATA COLLECTION

Information We Collect

We may collect personal information directly from you, automatically through your use of our services, or from authorized third parties.

Information You Provide

  • Name, email address, telephone number, job title, company name, and business address.
  • Account registration information, usernames, passwords, and security preferences.
  • Business registration details, tax information, identity-verification documents, and authorized representative information.
  • Information submitted through contact forms, applications, service requests, surveys, or customer-support communications.
  • Transaction-related information required to provide payment and financial technology services.

Information Collected Automatically

  • Internet Protocol address, browser type, operating system, device type, and device identifiers.
  • Website pages viewed, links clicked, referring website, access times, and session activity.
  • Approximate location derived from your IP address.
  • Cookie identifiers, analytics information, and technical diagnostic data.

Information From Other Sources

We may receive information from banks, payment networks, identity-verification providers, fraud prevention services, business partners, publicly available databases, and other parties where permitted by applicable law.

03
DATA USAGE

How We Use Your Information

We may use personal information for the following business and operational purposes:

Service Delivery

To create accounts, process applications, provide payment solutions, and operate our products and services.

Security

To verify identities, prevent fraud, detect suspicious activity, and protect accounts, systems, and transactions.

Communication

To respond to questions, deliver support, send service notices, and communicate about accounts or transactions.

Improvement

To analyze performance, troubleshoot issues, understand usage, and improve our technology and customer experience.

Business Operations

To manage billing, reporting, accounting, audits, internal administration, and business continuity.

Legal Compliance

To meet regulatory, contractual, tax, anti-fraud, anti-money-laundering, and other legal obligations where applicable.

Where required, we process personal information with your consent. We may also process information to perform a contract, comply with legal obligations, or pursue legitimate business interests that do not override your privacy rights.

04
TRANSACTIONS

Payment and Transaction Information

When you use payment-related services, certain transaction information may be collected or processed to authorize, complete, reconcile, refund, dispute, monitor, and report transactions.

Depending on the service, this information may include:

  • Transaction amount, currency, date, time, status, merchant, and transaction reference.
  • Payment method type and limited payment account details, such as masked account or card numbers.
  • Billing information and transaction authentication results.
  • Refund, chargeback, dispute, or fraud-monitoring information.
Payment service providers:

Full payment credentials may be collected and processed directly by authorized banks, payment gateways, card networks, processors, or other financial service providers. Their handling of your information may also be governed by their own privacy policies and contractual requirements.

05
ONLINE TECHNOLOGY

Cookies and Similar Technologies

We may use cookies, pixels, local storage, software development kits, and similar technologies to operate our website, remember preferences, understand website performance, and improve our services.

Cookie Category Purpose
Essential Required for website security, account access, navigation, forms, and core functionality.
Functional Remembers preferences and improves the usability of website features.
Analytics Helps us understand website traffic, visitor behavior, and technical performance.
Marketing May help measure campaigns and provide more relevant communications where legally permitted.

You can manage cookies through your browser settings or any cookie preference tool made available on our website. Disabling essential cookies may affect website functionality.

06
DISCLOSURE

How We Share Information

We do not disclose personal information except as described in this Privacy Policy, with your permission, or as otherwise allowed or required by law.

Information may be shared with:

  • Banks, payment processors, card networks, settlement partners, and other financial institutions.
  • Hosting providers, cloud-service providers, analytics providers, communication platforms, customer-support tools, and cybersecurity vendors.
  • Identity-verification, fraud-prevention, compliance, screening, and risk-management providers.
  • Professional advisers, including auditors, accountants, insurers, consultants, and legal advisers.
  • Government departments, regulators, courts, law-enforcement authorities, or other parties where disclosure is legally required.
  • A buyer, investor, successor, or adviser in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.

Service providers are expected to process information only for authorized purposes and to apply appropriate confidentiality and security measures.

07
STORAGE PERIOD

Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and comply with legal, accounting, tax, or regulatory requirements.

Retention periods may differ depending on the type of information, the nature of our relationship with you, applicable legal requirements, and the purpose for which the information was collected.

When information is no longer required, we may delete, anonymize, aggregate, or securely restrict access to it, subject to applicable law and technical limitations.

08
PROTECTION

Data Security

We use reasonable administrative, organizational, physical, and technical safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

01

Access controls and authentication measures

02

Secure infrastructure and system monitoring

03

Encryption where appropriate

04

Employee confidentiality and security training

05

Vendor risk and security assessments

06

Incident detection and response procedures

No electronic transmission or storage system can be guaranteed to be completely secure. You should use strong passwords, protect your devices, and notify us promptly if you suspect unauthorized account activity.

09
YOUR CHOICES

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:

  • Request access to personal information we hold.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of information, subject to legal exceptions.
  • Object to or restrict certain types of processing.
  • Request a portable copy of eligible information.
  • Withdraw consent where processing relies on consent.
  • Opt out of certain promotional communications.
  • Submit a complaint to an appropriate data-protection or regulatory authority.

To submit a privacy request, contact us at info@zenithtransact.com. We may need to verify your identity before processing the request. Certain rights may be limited where we must retain information to provide services, protect users, prevent fraud, establish legal claims, or comply with legal obligations.

Marketing communications:

You can unsubscribe from promotional emails by using the unsubscribe link included in those messages. You may still receive essential account, security, transaction, and service communications.

10
GLOBAL OPERATIONS

International Data Transfers

Our service providers, business partners, or technology infrastructure may be located in countries other than the country in which you reside.

As a result, your information may be transferred to, stored in, or processed in another jurisdiction. Where applicable, we take reasonable steps to use appropriate contractual, organizational, and legal safeguards for international transfers.

11
AGE RESTRICTIONS

Children’s Privacy

Our services are intended for businesses and individuals legally permitted to enter into binding agreements. They are not directed toward children.

We do not knowingly collect personal information from children below the minimum legal age applicable in their jurisdiction. If you believe a child has submitted personal information to us without proper authorization, contact us so we can review and address the matter.

12
EXTERNAL SERVICES

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, platforms, or services. We do not control the privacy, security, content, or data practices of those third parties.

We encourage you to review the privacy notices of any external service before submitting personal information.

13
POLICY CHANGES

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, legal obligations, or regulatory requirements.

The revised policy will be posted on this page with an updated effective date. Where required, we may also provide additional notice through email, account notifications, or another appropriate method.